Financial Assistance Program

If you do not have insurance coverage, there may be alternate medical financial assistance programs and payment plan options available to you. Our hospital staff will work with you to identify the best option based on government and hospital rules and regulations.  Additionally, a non-profit counseling service may be available in your area. To learn more, contact our patient financial advisor at (800) 346-0775 6:30 a.m. to 5 p.m. Pacific Time or use the Contact Form at the right and select "Billing and other administration."

The following is an overview of the financial assistance programs provided by our hospital: 

Medical Eligibility Program (MEP)

The Medical Eligibility Program is a hospital service provided to you at no cost. You may qualify for government programs that pay for all or part of your hospital and medical expenses. You may qualify if you are under 21 or over 65 years old, have children in the household, are pregnant, potentially disabled, or have been a victim of crime. Our hospital Patient Advocates will assist you with the application process.  

You may qualify for the following government programs:

  • Medicaid/Medi-Cal
  • Temporary Assistance for Needy Families
  • Social Security Disability
  • Supplemental Security Income
  • County Indigent
  • Victims of a Violent Crime 

You may obtain a Medi-Cal application online.

Charity Care Program-Financial Assistance

Charity care is available to patients who do not have the means to pay for hospital expenses and do not qualify for any government programs. You may qualify for hospital financial assistance if your household income is below 350% of the federal poverty limit or if your annual out-of-pocket medical costs exceeded 10% of your household income in the past 12 months. To be considered for this assistance program, you will be required to provide information on your household finances through a confidential Financial Application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact the Financial Assistance Center at (888) 233-7868, Monday through Friday, 6 a.m. to 6 p.m. (PST) for additional information.

Uninsured Discount Program

Uninsured patients are eligible for our Compact with Uninsured discounts. Our hospital patient advocates will assist you with understanding the rules of eligibility for the Uninsured Discount Program.