Resources for Complaint/Grievance Solving 

When problems arise during hospitalization,
they can often be easily solved by contacting the:

• Patient Services Department  775-8093
• Department Director 775-8079 or Nursing Director of the respective department/nursing units

John F. Kennedy Memorial Hospital
47-111 Monroe Street
Indio, California 92201

If you are unable to obtain satisfactory results, please remember the following resources are also available to you:

• Tenet National Patient Satisfaction Line
(All Complaints)

• The California Department of Health Services
Medical Operations Division
Contract Officer
P.O. Box 924732
717 “P” Street, Room 1540
Sacramento, California 94234
(Hospital Related Complaints)

• Medical Board of California
1416 Howe Avenue, Suite 54
Sacramento, California 95825
(Physician Related Complaints)

• Joint Commission on Accreditation of Healthcare Organizations
Office of Quality Monitoring
1 Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
(All Complaints)